Privacy Policy

Privacy Policy

In the area of retail real estate support services, HyAS & Co. Inc. operates its business based on personal information which may affect its customer's privacy. The Company duly acknowledges the importance of protecting personal information as central to its business activities. As such, the Company established the following privacy policy in order to comply with laws and ordinances, guidelines established by the government of Japan, and other standards regarding the handling of personal information.

Acquisition, use and provision of personal information

  • The Company shall only use personal information within the scope needed to achieve its purpose of use. The Company shall acquire the approval of the customer beforehand when using personal information for purposes outside the scope of the purpose of use.
  • Upon acquiring personal information from the customer, the Company shall first clarify the purpose of use and receive approval from the customer before acquiring, using, or providing personal information in a proper manner.
  • When the Company receives personal information upon being contracted for a task from a third-party, it shall use this information within the established scope of use as well as properly manage the personal information based on the provisions of the outsourcing agreement.
  • When the Company outsources tasks which include personal information for purposes which fall within the scope of use of personal information, it shall require the third-party to execute the same measures as the Company to properly manage personal information in the outsourcing agreement.

Preventative and corrective measures against risks to personal information

  • The Company shall execute necessary corrective measures and properly manage personal information in order to prevent unauthorized access to and loss, destruction, falsification, and leakage of personal information.

Compliance to laws and ordinances regarding personal information and other standards

  • The Company strives to protect personal information by complying with laws and ordinances, guidelines established by the government of Japan, and other standards regarding the handling of personal information.

Continual improvement of personal information protection management system

  • In order to respond to changes to the business areas of the Company as well as changes to laws and ordinances, societal environment, and IT environment surrounding the Company business, the Company shall continuously evaluate and improve its "personal information protection management system."

Internal framework for personal information protection management

  • The Company shall establish a portal for complaints and inquiries regarding personal information managed by the Company. The Company shall respond promptly and appropriately to customer's requests for disclosure or notification of purpose of use of pertinent personal information, modification, addendum, or deletion of information, suspension of use, or deletion or suspension of providing information to third parties.
  • The Company shall appoint personnel responsible for managing the handling of personal information.
  • The Company shall appoint personnel responsible for educating all individuals involved in the Company operations about the "personal information protection management system."
  • The Company shall appoint personnel responsible for auditing the "personal information protection management system."

Enacted on November 1, 2007
HyAS & Co. Inc.
President & Representative Director: Seiichi Hamamura
(For inquiries regarding personal information, please use the following)
Address:
IK Building 5F, 2-24-9, Ohsaki, Shinagawa-ku, Tokyo, 141-0021
HyAS & Co. Inc.
Personal Information Inquiries Desk

Handling of personal information

HyAS & Co. Inc. acknowledges that the secure storage of personal information gained during its assorted business activities and the appropriate use of this information is an important responsibility. Subsequently, the Company shall handle personal information in the following manner in accordance to its privacy policy.

Personal information protection manager

The Company shall appoint a personal information protection manager in the Administrative Office.

Purpose of use of personal information

The purpose of use of personal information handled by the Company is as follows.

  • Customer's personal information acquired in inquiries regarding products and services
    • Execution of services based on customer's requests or various contacts from the Company stemming from inquiries
    • Providing information regarding products and services from the Company
  • Employee's personal information
    • Assorted procedures regarding salary, social insurance, benefits, etc.
    • HR/labor management operations
  • Personal information from employment applicants
    • Provide information to, contact, and notify employment applicants
    • Procedures related to hiring process
  • Personal information received from business partners in contracted tasks (This information is not the personal information to be disclosed.)
    • Achievement of contracted tasks

Provision of personal information to third parties

The Company may entrust personal information to third parties which it deems to be trustworthy. The purpose of use of this information is limited to the scope necessary to achieve the purposes noted above.

Inquiries, complaints, and disclosure requests regarding the handling of personal information by the Company

If one wishes to issue a "request for disclosure" regarding his/her personal information handled by the Company (disclosure: disclosure or notification of purpose of use, modification, addendum, or deletion of information, suspension of use, or deletion or suspension of providing information to third parties), please contact the Personal Information Inquiries Desk. Please understand that the Company will be unable to accept requests from those who come to the Company offices to submit them.

Address:
IK Building 5F, 2-24-9, Ohsaki, Shinagawa-ku, Tokyo, 141-0021
HyAS & Co. Inc.
Personal Information Inquiries Desk <Request for disclosure of personal information> (PDF 79KB)

Name of affiliated authorized personal information protection organization and portal for complaints

Name: JIPDEC (Japan Information Processing and Development Center)
Send requests to: Personal Information Protection Consultation Service Office
Address:
Roppongi First Building, 1-9-9 Roppongi, Minato-ku, Tokyo, 106-0032
TEL: 0120-700-779
* Please do not send inquiries about the Company's products or services to the above address.

Voluntary provision

Provision of personal information is voluntary. However, if one chooses to withhold required information, the Company may be unable to properly execute various procedures.

Use of IP addresses, etc.

The Company may record the IP address or domains by which a customer accessed the Company website in order to analysis website access trends or to solve issues which emerge on the Company website. However, it cannot identify specific customers from this data.

Cookies

In order to allow for more convenient viewing of the Company website, the Company may send a small amount of data, called cookies, to the one's computer from the web server and store this information on a hard disk. One may disable the use of cookies in the web browser settings. However, please understand that doing this may prevent the website from functioning properly.
There are instances when third party vendors, including Google, use cookies to display the Company advertisements on various websites based on the past access information to the Company website. One can disable the use of cookies by third party vendors, including Google, by accessing the Google Advertising or Network Advertising Initiative Opt-out page.